About Us
We call ourselves Q 2 Serves Which means quality with quantity. Q2 serves was launched in 2005 with a vision to achieve worldwide leadership in the sphere of IT and IT enabled services, we are focused on technological innovations as much as proving true to the client expectations on all projects.
Q 2 serves is a 24/7 inbound call center services company where you will find highly competent people along with innovative technology together to provide you the best call center services, Back office services along with data entry services, live chat outsourcing services and Offshore BPO services in the industry.
Why you should hire us?
It's not only a question; it is our ideology and the foundation of all that we do. Since starting our concentration has been to constantly discover new and better approaches to enable our client's "to make productive associations with their customers". Regardless of whether by traditional phone based contact, live chat support services, web coordinated efforts or email support services, we make the most of every contact we make. You will discover our staff reliable, responsive and innovative. Our turnover is low and our confidence is high and all of our client's appreciates that. For outsourcing call center services to India global companies most of the times have preferred Q2 Serves as a call center services partner to answer calls of their customers (Inbound) and to contact the customers for all of their outbound telemarketing requirements like lead generation, appointment settings or various other feedback taking or promotional service requirements.
In 2005, Q 2 Serves launched a unique 24/7 call center services model which was enthusiastically accepted by clients. In result Today - as a call center service provider, we have grown with thousands of clients in our network and we continue to lead the industry.
Think Business Think Q2 Serves
Round The Clock
Hours Services
Big Strength
Agents On Floor
Serving Globally
Clients Served
Inbound Call Center Services
24/7 Customer Support Services
Outsourcing your inbound call center services to us will prompt more elevated amounts of fulfillment for your clients which thus yielding gainful advantages for your business. Regardless of whether you need us to answer 100 calls or 10,000 calls, as an 24/7 inbound call center outsourcing company we are constantly aggressive and it in the long run ends up being to an expert augmentation of your business. You will save time to develop new customers on the heap up and we will relieve you from making any "Extra Efforts" to hold your present customer base and subsequently you can focus on your inside business upgrades, instead of satisfying your present clients.
Order Taking / Inbound Sales
Utilizing our Inbound Order taking administrations to supplement your in-house staff or even as your exclusive request taking technique can significantly affect your cost and increment in your business figures. At the point when your infomercial is propelled or a client visits your site who needs to buy your product,making a call is regularly the client's first choice for reaching you with a specific end goal to put or ask about your items or administrations. Our well disposed Inbound Sales and Order Taking delegates will address your clients and fulfill them with their inquiries. We are accessible 24 hours daily to handle your inbound calls. You need a partner who should be as dedicated to the success of your business as you are.
Help Desk Support
Dissimilar to huge numbers of currently available best positioned help desk outsource vendors, who adopts a one-measure fits-all approach, and have been conflicting in achieving their agreement objectives, our relationship administration ensures an adaptable contract and enable work area to benefit level administration that surpasses the present best industry hones. We understand and believes in that customers may forget what you said but they'll never forget how you made them feel.
Outbound Call Center Services
Lead Generation Services
Q2 Serves is a worldwide lead generation company concentrated on enhancing the ROI and proficiency of sales and marketing companies. We enable our clients to accelerate their revenue by distinguishing, profiling and sustaining the correct decision makers inside their objective records. Our unique business intelligence processes come with 100% accuracy guarantee. Plus our pricing is generally half the cost of our competitors. Our Lead Generation Services and Appointment Setting have made our organization an industry pioneer, with more than 7 million qualified leads created up until today.
Telephone Surveys
Astounding data accumulation is critical to survey research. On account of this, Q2 serves has composed a telephone interviewing facility that anxieties the significance of profoundly prepared phone questioners who work under the expert supervision of Q2 serves experienced managers. To guarantee that the information gathered are of the most astounding quality, questioners are prepared by the guidelines set up by the Council of American Survey Research Organizations.
Data Cleansing Services
Data cleansing and Database management are at the core of all crusades. 10% of all data stored in a database is outdated consistently every month. Utilizing your current information or by buying in new mass data we will develop your database. This is the initial phase in giving prospective customers. The second stage is to work these records with authority staff by calling each record and approving the contact data as well as confirming whether a need exists for your service. These are then qualified prospects. This can be given back to you at this stage or pushed on to the next level.
Back Office Services
Chat Support
Does your organization experience the ill effects of less or no sales ? Are your customers disappointed? In the event that your answer is yes to the above inquiries, at that point outsourcing live chat support services can help your organization. For online selling eCommerce companies, live chat support is imperative as it can enhance your clients' fulfillment and increment your deals. Over 50% of your website visitors can be converted into closed deals by precise online live chat support.
Email Support
Email has now turned into the essential methods for information transmission and client relationship administration. Subsequently, numerous organizations are outsourcing their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical requirements and services. Low cost, non-intrusive and anytime, anywhere access are some of the advantages of email-based communication. An effective email response service is essential to any organization's brand building and growth.
Data Entry Services
Q2 Serves provides timely and accurate offshore Data Entry services to variety of industries and companies. A scope of cutting edge tools and exceedingly experienced in-house team provides the most elevated level of accuracy and speed at cost-effective rates. The normal writing velocity or typing speed of our Data Entry operators is around 45 words per minute which empowers us to convey required yield speedier. In every assignment irrespective of size or tenure of the project, our emphasis is always on a long term relationship with our clients globally.Web Services
Web Development
We render moderate and expert custom website composition to give your business a chance to develop at a quick pace. We have 250+ specialists, who are specialized in building websites with professional designs that naturally attract the target customers. We managed to secure a top position in the rundown of the best website architecture specialist organization in India by finishing around 9100+ customers websites and rendering satisfactory results for 13200+ ventures.
E-Commerce Development
eCommerce web development has undoubtedly become a necessity rather than a way to drive more noteworthy traffic. We, at Q2 Serves, one of the spearheaded web advancement companies,offer useful, attractive and effective eCommerce website architecture. Having extreme love for web designing and development, our skilled and professional web design experts stays updated with the present business patterns to convey productive outcomes.
SEO Services
Q2 Serves India offers a viable way to deal with incorporate On page and Off page SEO. On the off chance that you wish to see your site at top, rank higher and draw in more rush hour gridlock, you should utilize our new age services. Our SEO specialists keep natural inquiry streamlining as essential objective and guarantee that our battles are quantifiable and result situated. We connect your business niche with clients.Call us now
+91-9650337878 (INDIA) +1 917 905 6151 (USA)
For Instant Price Quotes
Email us at info@q2serves.com